My item(s) arrived damaged, what do I do?
Send an email to us at firstname.lastname@example.org describing the damage. We will inform you where to send them for a replacement. Be sure to check upon arrival, as you must inform us within 14 days of receipt.
How can you ship within the USA for free?
Well, we do not like paying for shipping for the things we buy, and figure you don't either! This also helps keep us competitive with stores (where you wouldn't pay for shipping). Please note that shipping is only free to the USA.
Will they tarnish over time?
The gold earrings should retain their lustre for many, many years. Silver is a tarnishing metal, and will darken over time. Some like this appearance, however to restore the shinyness of the silver, dip briefly in a liquid silver polish when needed. Be carefull not to do this too often as it is silver plate, and can eventually be worn away by strong polishes.
How heavy are the earrings?
This depends upon the size and number of beads or decorative items used. Most earrings are very light and comfortable to wear all day. Some of the more fancier earrings are still fairly light and comfortable. Compared with the weight of some of the large hoop style earrings, you would hardly notice them.
What are the beads made of?
Beads are made of glass or stone in nearly all earrings. The small silver or gold "spacer" beads are gold plated or silver plated steel. No plastic items are EVER used, such as in 'costume' jewelry.
What type of metal do you use?
The hoop that fits in the ear is either gold plated surgical steel, or silver plated surgical steel. The pins (core of the earring) is either gold or sliver plated steel. A few items have "caps" which are either gold plated steel, or nickel plated pewter.
How can I be sure I can trust you - that I will receive my order?
We have been buying and selling on eBay for years (and still do) under the id "Mrbobs686". We have an eBay store where we have never received a "neutral" or "negative" feedback rating. We have over 300 "Positive" feedback ratings and 0 "Negative" or "Neutral" ratings for a 100% positive feedback rating. Our goal is to provide the same 100% positive customer experience here on eCrater.
How fast do you ship?
We ship out orders the same or next business day (except national holidays.) We know you want it now, so we send it out f-a-s-t! In the case where an order is so large that it may be delayed, we would contact you. We have limits of the amount of items that can be ordered so that we do not get backlogged.
How long are the earrings?
All earrings are approximately 1.5" to 2" in length measured from the very top of the earwire to the very bottom. Mostly, the 3 beaded earrings are 1.75" and the 2 beaded earrings are 1.5". The very decorative earrings with spacers and caps reach about 2" total.